Identity & Fraud Prevention

Modern identity. Real protection. Zero friction.

Powered by Daon
Verify, authenticate, and protect members across every channel

NextGenIDENTITY gives your institution the ability to confidently verify, authenticate, and protect your members across every channel, without slowing them down.

Certified Technology Partner

Enterprise-grade identity technology, backed by Daon

Daon's identity verification and authentication platform — the technology behind NextGenIDENTITY — was built for some of the largest banks and enterprises in the world. As a certified reseller partner, NextGen brings that same enterprise-grade technology to community banks and credit unions — full customer and member continuity, one verified identity protected across every channel, backed by the hands-on support only a dedicated local partner can provide.

25+ Yrs
NextGenIDENTITY platform experience
2B+
Identities secured worldwide
250M+
Daily authentications processed
Certifications & standards held by the NextGenIDENTITY platform
SOC 2 Type 2 ISO/IEC 27001 GDPR CCPA BIPA WCAG 2.2 Aligned

Platform-wide statistics and certifications reported by Daon, the technology NextGenIDENTITY is built on.

Why It Matters

Fraud doesn't look like it used to

Financial institutions are facing the fastest-growing fraud wave in history — deepfakes, synthetic identities, account takeovers, and AI-generated impersonation. NextGenIDENTITY gives your institution the ability to confidently verify, authenticate, and protect your members across every channel, without slowing them down.

AI-Generated Fraud

A fraudster uploads a high-quality, AI-generated driver's license and passes a traditional ID checklist. NextGenIDENTITY uses advanced document analysis, biometric verification, and behavioral AI to catch what legacy systems miss.

Weak Authentication

A member forgets their password and calls in — staff ask knowledge-based questions fraudsters can answer with scraped data. NextGenIDENTITY eliminates the guesswork with secure, frictionless authentication in seconds.

Account Takeover

A fraudster spoofs a member's phone number and requests a password reset. NextGenIDENTITY prevents account takeover by confirming the person on the other end is truly who they claim to be, every time.

The Cost of Inaction

Synthetic identity fraud alone costs financial institutions more than $6 billion annually and is growing every year. NextGenIDENTITY stops it at the source, before it reaches your balance sheet.

The NextGenIDENTITY Advantage

A unified identity platform for the entire member lifecycle

New Account Opening

Detect deepfakes, manipulated IDs, synthetic identities, and fake documents in real time.

Digital Banking Login

Adaptive, risk-based authentication that keeps fraudsters out and members moving.

Contact Center Interactions

Verify callers with biometrics, not guessable knowledge-based questions.

High-Risk Transactions

Step-up authentication for transfers, wire requests, and profile changes.

Ongoing Activity Monitoring

Behavioral analytics that detect unusual patterns before damage occurs.

Compliance Built In

KYC, AML, and identity-assurance requirements are built directly into the platform.

Synthetic Identities
Deepfake or Manipulated Images
Forged or Altered IDs
Social-Engineered Impersonation
Account Takeover Attempts
Suspicious Behavioral Patterns
Repeat Fraud Across Channels
NextGenIDENTITY in Action

A simple, seamless member journey

01A new member applies online

NextGenIDENTITY verifies document authenticity, checks for tampering, validates biometrics, and confirms the person is real — instantly.

02The member returns to log in

NextGenIDENTITY recognizes the verified user and authenticates them with a frictionless experience.

03They call the contact center for help

NextGenIDENTITY confirms their identity securely, with no guessing and no knowledge-based authentication.

04They attempt a high-risk transaction

NextGenIDENTITY applies elevated authentication to protect the member and your institution.

What This Means

For your institution

Manual reviews and drop-offs at onboarding
Higher conversion — onboarding in as little as three minutes
Growing exposure to synthetic identity fraud
Fraud stopped at the source, before it reaches your books
Staff burdened with manual ID review and escalations
Lower operational strain, higher authentication confidence
Inconsistent verification across channels
A consistent, trusted member experience everywhere
FAQ

Common questions

What is NextGenIDENTITY?+
NextGenIDENTITY is NextGen Technology Mentors' advanced identity verification and authentication platform, designed specifically for financial institutions. It verifies new members, authenticates returning ones, and protects your institution from fraud across every channel.
Can NextGenIDENTITY prevent account takeover (ATO)?+
Yes. NextGenIDENTITY strengthens authentication for digital banking logins, password resets, and high-risk transactions, helping ensure the person requesting access is truly your member.
Does NextGenIDENTITY work in the contact center?+
Yes. Rather than relying on risky knowledge-based questions, NextGenIDENTITY enables secure, fast verification of callers — reducing fraud exposure and shortening handle times.
How does NextGenIDENTITY help us stay compliant?+
NextGenIDENTITY supports your KYC, AML, and identity-assurance requirements by verifying identities consistently, maintaining audit trails, and automating parts of your regulatory workflow.
Is NextGenIDENTITY difficult to implement?+
No. NextGenIDENTITY is designed for easy integration and works seamlessly with your existing systems and digital channels, with deployment handled by our team.

Ready to see us in action?

Have a question? Speak to one of our partners live via chat.
NextGen Technology Mentors
NextGen Assistant
Speak to one of our partners live
Schedule a ConsultationPick a time that works for you

Booking isn't connected yet. In the meantime, reach us directly: